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Over the last year I’ve dove into the topic and have really seen multiple uses for the technology. Currently on our site we use AI to create entire newsletters from start to finish. We’ve developed a workflow on Make.com that allows us to simply input three URL’s into an Excel file and AI analyzes the URL’s and writes a short “tease” and title for the email. It then inputs these creations into an html email and the workflow sends this over to Sendy where I can send it.On our forum we also use an AI moderation tool from [USER=83700]@ThemeHouse[/USER] that uses a model to detect certain toxic posts and sends them automatically to be manually approved by a human if the post is determined by AI to be something a forum wouldn’t want in public.Lastly I've been working during our slow period on using OpenAI’s assistants to automatically respond to customer support type emails like “I forgot my password” and so forth. So far it’s been hit and miss but the more legit questions I see and feed AI quality answers the better the outputs are getting. There’s no doubt I’ll hit a point where the assistant will have enough info to automatically respond to the bulk of the emails I get…….
Over the last year I’ve dove into the topic and have really seen multiple uses for the technology. Currently on our site we use AI to create entire newsletters from start to finish. We’ve developed a workflow on Make.com that allows us to simply input three URL’s into an Excel file and AI analyzes the URL’s and writes a short “tease” and title for the email. It then inputs these creations into an html email and the workflow sends this over to Sendy where I can send it.
On our forum we also use an AI moderation tool from [USER=83700]@ThemeHouse[/USER] that uses a model to detect certain toxic posts and sends them automatically to be manually approved by a human if the post is determined by AI to be something a forum wouldn’t want in public.
Lastly I've been working during our slow period on using OpenAI’s assistants to automatically respond to customer support type emails like “I forgot my password” and so forth. So far it’s been hit and miss but the more legit questions I see and feed AI quality answers the better the outputs are getting. There’s no doubt I’ll hit a point where the assistant will have enough info to automatically respond to the bulk of the emails I get…….
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