Recent content by CleanTalk Team

Our developers were not able to reproduce the errors. Please try to delete the plugin completely, clear your website cache, and then install this version: https://xenforo.com/community/attachments/cleantalk-3-0-0-zip.302992/...

Thank you for your reports. Our developers will check this. We will get back within 1-3 business days.

Hello 6CrazyNinja, There's a new error again. Could you take another screenshot so that Stack trace is fully visible?

GeekyPhilip, please install the plugin from the attached archive, this should fix the error.

I see that the error is different now. We will analyze this and get back to you within 4 business days.

We've fixed the issue. It is necessary to uninstall the current version of the plugin and install from this archive. Here is our update guide.

We received the ticket, let's continue there.

Please, create a private ticket and copy-paste your question there for further investigation: https://cleantalk.org/my/support/open Thank you.

Pl Please delete the previous version of the plugin completely and install this version anew. https://github.com/CleanTalk/xenforo2-antispam/releases/download/3.0.0/CleanTalk-3.0.0.zip Did it work?

Thank you for the details. We'll check these issues. We will write back to you within 3 business days when we get any results. Please wait.

Hello @GeekyPhilip, Please try this version: https://cleantalk-screenshots.s3.amazonaws.com/_temp/CleanTalk-3.0.0.zip Did it help?

Hello @mazzly @Roiarthur, Thank you for waiting. We've made big changes to our plugin that should fix these issues. You can download the new version from here: https://github.com/CleanTalk/xenforo2-antispam/archive/refs/heads/Common-lib-updating.zip Copy the CleanTalk folder to your...

Hello, Thank you for your reply. Please give us 2-3 business days for investigations. We'll get back to you as soon as we have any news. Kind regards.

Did you try to re-install the plugin? https://cleantalk.org/help/update-xenforo2

Hello, May know the version of the CleanTalk plugin installed on your site? Thank you.